What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new product drops (like new colors in the Metal Look series), and other updates.

Consent

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, or place an order, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

Shopify

Our store is hosted on Squarespace Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Squarespace’s data storage, databases, and the general Squarespace application. They store your data on a secure server behind a firewall.

Third-Party Services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us (e.g., payment gateways and delivery partners in Malaysia).

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Cookies

We use cookies to maintain your session and store cart contents. You can choose to opt-out of cookies through your browser settings.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact us at hello@htwelve.com.